Back to SOP Service
Retail SOPs - Accounting
SOP-AC-001 : Role of Accounts
SOP-AC-002 : Accounts Organizational Structure
SOP-AC-003 : Accounting Metrics
SOP-AC-004 : Salary Processing
SOP-AC-005 : Various Governing Acts
SOP-AC-006 : Provident Fund
SOP-AC-007 : Employee State Insurance
SOP-AC-008 : Insurance Requirements
SOP-AC-009 : Intellectual Property Rights
SOP-AC-010 : Asset Management
SOP-AC-011 : Cost Reduction Initiatives
SOP-AC-012 : Service Tax Procedures
SOP-AC-013 : TDS procedure
SOP-AC-014 : Professional Tax
SOP-AC-015 : Value Added Tax
SOP-AC-016 : Luxury Tax
Retail SOPs - Cash Management
SOP-CM-001 : Store Back Office Cash Procedure
SOP-CM-002 : Store Front Office Cash Procedure
SOP-CM-003 : Cash Refunds
SOP-CM-004 : Handling double billing / mistakes by cashiers
Retail SOPs - Customer Service
SOP-CS-001 : Stocks return and exchange from customers and policy
SOP-CS-002 : Complaints
SOP-CS-003 : Sales Associate Responsibilities to Customer
SOP-CS-004 : Sales Associate Authority for Complaint Resolution
SOP-CS-005 : Special Product or Service Orders
SOP-CS-006 : Customer Service desk- General Product Knowledge
SOP-CS-007 : Enrolment of customer for Loyalty Programs
SOP-CS-008 : Customer Feedback
SOP-CS-009 : Customer Home Delivery (Delivery Appointment Process)
Retail SOPs - HR Department
SOP-HR-001 : Hiring Process
SOP-HR-002 : Employee Benefits
SOP-HR-003 : Staff Transfer Process
SOP-HR-004 : Staff Resignation Process
SOP-HR-005 : Staff time scheduling
SOP-HR-006 : Staff training requirements
SOP-HR-007 : Employee Performance Appraisal
SOP-HR-008 : Compensation & Bonus Structure
Retail SOPs - Store Administration
SOP-AD-001 : Admin. Task related checklist
SOP-AD-002 : Checklist for Maintenance
SOP-AD-003 : Checklist for housekeeping and cleanliness
SOP-AD-004 : Staff time keeping
SOP-AD-005 : Sale of scrap
SOP-AD-006 : Required Permissions & Licences, renewal and compliance
SOP-AD-007 : Health & Safety Norms
SOP-AD-008 : Insurance – Building & Infrastructure, Inventory & Cash
SOP-AD-009 : Store Opening and Closing Procedures
SOP-AD-010 : Store Readiness
Retail SOPs - Store Audit
SOP-SA-001 : Store Appearance
SOP-SA-002 : Staff
SOP-SA-003 : Stock Audit Policies
SOP-SA-004 : Customer Service
SOP-SA-005 : Storage
SOP-SA-006 : Loss prevention audit policy
SOP-SA-007 : Cleanliness
Retail SOPs - Store Merchandising Handling
SOP-SM-001 : Transfer of stocks from Warehouse
SOP-SM-002 : Receipts of stocks at store
SOP-SM-003 : Loading and unloading
SOP-SM-004 : Delivery from vendors
SOP-SM-005 : Goods return to Vendor
SOP-SM-006 : Goods return to Warehouse (Fresh, Excess & Defective)
SOP-SM-07-007 : Ordering from Stores
SOP-SM-008 : Stock receiving from Vendor
SOP-SM-009 : Consignment Vendor Stocks
SOP-SM-010 : Merchandise write-off procedure
SOP-SM-011 : Merchandise Replenishment & Inventory Re-ordering
Retail SOPs - Store Security
SOP-SE-001 : Security Process Checklist
SOP-SE-002 : Handling legal aspects
SOP-SE-003 : Handling counterfeit notes
SOP-SE-004 : Handling Beep tag
For more details on Standard Operating Procedure (SOP) related services, please click here.
NIKE