Overview:
Consumer Protection Act, 1986 is an Act of the Parliament of India enacted in 1986 to protect the interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith. Originally the act was covering only the product companies, but subsequently even the professional services were brought into the ambit of consumer protection act. The purpose of this program is to develop an appreciation of the act and to review the areas that need to be strengthened within your organisation.
Who Should Attend?
Business Owners and Key decision makers within the organisation.
Program Content:
• Introduction to Product Liability and Consumer Protection Act
• Consumer Friendly Legislations and Regulatory Institutions in the era of Globalization
• Anti-Competitive Trade Practices and Protection of Consumers in the era of Globalization
• Protection of Consumers in the Online Market
• Consumer’s Access to Justice: Speedy Resolution of Consumer Disputes
Date & Time:
To Be Decided
Venue:
Fhyzics Business Consultants Private Limited
Level-5, Tamarai Tech Park, Thiru Vi Ka Industrial Estate, Inner Ring Road, Guindy, Chennai, INDIA 600032
Fee:
Rs. 9,750 + Service Tax
Register Now
Certificate:
The participants will receive a Program Completion Certificate titled 'Consumer Protection Act' on full participation of the program and completing the program requirements.
Testimonials from Past Participants
Trainer :
VENKADESH NARAYANAN, BSME, MBA, CBAP®, CSCP, NPDP, PMI-PBA®, CBPP®, CPRE-FL
Mr. Venkadesh Narayanan is the Principal Consultant at Fhyzics Business Consultants Private Limited and President at Product Development and Management Association (India) - An Indian affiliate of PDMA, USA. He is a Mechanical Engineer and an MBA with over 20 years of experience in Consulting, Business Analysis and Process Improvement. Mr. Narayanan is a former member of Indian Civil Services [IRAS 2000 Batch] and served at Indian Railways, Larsen & Toubro – ECC, Siemens (USA), Euro-Pro LLC (USA) and Latex International (USA) prior to joining Fhyzics. He is also functioning as an Approved WAREX Assessor for Confederation of Indian Industry – Institute of Logistics.
Mr. Venkadesh Narayanan is also a member of several professional bodies and holds the below certifications:
Certified Supply Chain Professional (CSCP), APICS, USA
Certified Business Analysis Professional (CBAP®), IIBA®, Canada
Certified PMI - Professional in Business Analysis (PMI-PBA®), USA
New Product Development Professional (NPDP), USA
Certified Professional in Requirements Engineering (CPRE-FL), IREB®, Germany
Certified Business Process Professional (CBPP), ABPMP, USA
Certified in Production and Inventory Management (BSCM), APICS, USA
Certified in Lean from Society of Manufacturing Engineers, USA
Certified in Six Sigma from Motorola University, USA
Certificate in Hospital Management, Sankara Nethralaya, Chennai,
HubSpot Sales Software Certified, HubSpot Academy, USA.