Returns & Refunds

What is your Returns Policy?

How do I return something to you from the UK?

How can I get a new returns slip?

How can I track my return?

Have you received my returned items?

Can I return an item for an exchange instead of a refund?

I've paid using Pay Later with Klarna - how do returns work?

How do I return my order within the UK using the EVRi collection service?

What happens if I forgot to include my returns slip?

I've purchased beauty products, can I return these?

What should I do if my refund is incorrect?

Can I return more than one order in the same parcel?