Presenter: Venkadesh Narayanan, MBA, CBAP®, CSCP, PMI-PBA®, CBPP®, CPRE-FL
Date: 26-May-2016 [Thursday]
Time: 06:30 PM to 07:30 PM IST
Presentation Download Link
The balanced scorecard originated by Robert Kaplan and David Norton is used extensively to measure and improve performance in both governments, private and non-profit organisations. It provides a framework for strategic planning and management of organisation and to align business activities to the vision and strategy of the organisation. Today balanced scorecard has the equal reputation as that of lean and six sigma in process improvement. During this webinar we will discuss the various elements of balanced scorecard such as learning and growth dimension, business process dimension, customer dimension, financial dimension and measures or indicators.
The participants will be able to:
1. Understand the technique and its purpose
2. Gain insights on when and where to use the technique
3. Apply the technique in their day-to-day business analysis activities
4. Identify the software tool associated with the technique.