Overview:
There is a common thread across all process improvement methodologies such as Lean, Six Sigma, Benchmarking and TQM, that is process mapping. In all the process improvement methodologies, the process expert need to define the current state as well as the future state for the given process that need to be improved. Process improvement is to identify the list of activities, the sequence of their execution and achieving the objective with the minimal resources. Process mapping is an indispensable tool in the hands of process experts for process improvement. During this one-day program, the participants will understand the process mapping principles and the method of process mapping. Also they will learn Microsoft Visio, a leading process mapping tool from Microsoft.
Who Should Attend?
Quality Managers, Quality Engineers, Business Process Owners, Process Improvement Managers, System implementers, Management representatives, System coordinators, Change managers, Improvement teams.
Program Content:
• An introduction to systems thinking
• The evolution of process management
• Process management cycle: seven stages
• Traditional management
• Systems thinking
• Class exercise: select a process to analyze
• The system model
• Creating a system map
• Case study assignment
• The tools: how to construct and analysis process flow charts
• Overview of process mapping
• Symbols and fundamentals
• Process and workflow diagrams
• Top-down flow chart
• Block diagram
• Activity chart
• Work flow diagram
• Cross-functional flow chart
• Value stream map
• When to use each chart
• Group exercise: bubble process
• Observation and documentation
• Analyzing process flowcharts
• Process measurement points
• Class exercise: putting it all together
• Charting tips
• Implementation guide: getting the most bang for your buck
• Change management
• Implementation strategy
Date & Time:
To Be Decided
Venue:
Fhyzics Business Consultants Private Limited
Level-5, Tamarai Tech Park, Thiru Vi Ka Industrial Estate, Inner Ring Road, Guindy, Chennai, INDIA 600032
Fee:
Rs. 9,750 + Service Tax
Register Now
Certificate:
The participants will receive a Program Completion Certificate titled 'Process Mapping' on full participation of the program and completing the program requirements.
Testimonials from Past Participants
Trainer :
VENKADESH NARAYANAN, BSME, MBA, CBAP®, CSCP, NPDP, PMI-PBA®, CBPP®, CPRE-FL
Mr. Venkadesh Narayanan is the Principal Consultant at Fhyzics Business Consultants Private Limited and President at Product Development and Management Association (India) - An Indian affiliate of PDMA, USA. He is a Mechanical Engineer and an MBA with over 20 years of experience in Consulting, Business Analysis and Process Improvement. Mr. Narayanan is a former member of Indian Civil Services [IRAS 2000 Batch] and served at Indian Railways, Larsen & Toubro – ECC, Siemens (USA), Euro-Pro LLC (USA) and Latex International (USA) prior to joining Fhyzics. He is also functioning as an Approved WAREX Assessor for Confederation of Indian Industry – Institute of Logistics.
Mr. Venkadesh Narayanan is also a member of several professional bodies and holds the below certifications:
Certified Supply Chain Professional (CSCP), APICS, USA
Certified Business Analysis Professional (CBAP®), IIBA®, Canada
Certified PMI - Professional in Business Analysis (PMI-PBA®), USA
New Product Development Professional (NPDP), USA
Certified Professional in Requirements Engineering (CPRE-FL), IREB®, Germany
Certified Business Process Professional (CBPP), ABPMP, USA
Certified in Production and Inventory Management (BSCM), APICS, USA
Certified in Lean from Society of Manufacturing Engineers, USA
Certified in Six Sigma from Motorola University, USA
Certificate in Hospital Management, Sankara Nethralaya, Chennai,
HubSpot Sales Software Certified, HubSpot Academy, USA.