Healthcare Standard Operating Procedures

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Healthcare SOPs - Accounts
SOP-AC-01-001 : General Billing Guidelines [Accounts]
SOP-AC-02-002 : Computing Gratuity [Accounts]
SOP-AC-03-003 : Billing for patients [Accounts]
SOP-AC-04-004 : Cash Management [Accounts]
SOP-AC-05-005 : Concession policy for the underprivileged [Accounts]
SOP-AC-06-006 : Roles and Responsibilities of Cashier [Accounts]
SOP-AC-07-007 : Roles and Responsibilities of Accounts Officer [Accounts]
SOP-AC-08-008 : Cash Voucher formats [Accounts]
SOP-AC-09-009 : Receipt Book [Accounts]
SOP-AC-10-010 : Clearance Form [Accounts]
SOP-AC-11-011 : Full and Final Settlement [Accounts]
SOP-AC-12-012 : I Owe You [Accounts]
SOP-AC-13-013 : Indent for Cash [Accounts]
SOP-AC-14-014 : Local Conveyance Bill [Accounts]
SOP-AC-15-015 : Over Time Sheet [Accounts]
SOP-AC-16-016 : TA Bills format [Accounts]
SOP-AC-17-017 : Salary Slip formats [Accounts]
SOP-AC-18-018 : Sundry Debtors Report [Accounts]
SOP-AC-19-019 : Daily Wages Payment Format [Accounts]
SOP-AC-20-020 : Indoor Bill [Accounts]
SOP-AC-21-021 : Subsidy Application [Accounts]
SOP-AC-22-022 : P & L Statement [Accounts]
SOP-AC-23-023 : Bank Accounts Book [Accounts]
SOP-AC-24-024 : Cheque Records Register [Accounts]
SOP-AC-25-025 : Doctor's Professional Income Calculation Sheet [Accounts]

Healthcare SOPs - Administrative Services
SOP-AD-01-001 : Grooming Standards [Administrative Services]
SOP-AD-02-002 : Procedure to release Medical Information [Administrative Services]
SOP-AD-03-003 : Hospital Indemnity Policy [Administrative Services]
SOP-AD-04-004 : Records of Doctors with Departments [Administrative Services]
SOP-AD-05-005 : Records of Technicians with Departments [Administrative Services]
SOP-AD-06-006 : Records of Facilities [Administrative Services]
SOP-AD-07-007 : Brochure Information related to hospital [Administrative Services]
SOP-AD-08-008 : Roles and Responsibilities of officers [Administrative Services]
SOP-AD-09-009 : Roles and Responsibilities of Medical Superintendent / Medical Director [Administrative Services]
SOP-AD-10-010 : Roles and Responsibilities of Hospital Administrator [Administrative Services]
SOP-AD-11-011: Roles and Responsibilities of Head Clerks [Administrative Services]
SOP-AD-12-012: Marketing Circular formats [Administrative Services]
SOP-AD-13-013: Templates for Experience Certificate for Staffs [Administrative Services]
SOP-AD-14-014: Templates for Certificate required by patients for Medi-Claim [Administrative Services]
SOP-AD-15-015: List of Specialty Departments available in hospital [Administrative Services]
SOP-AD-16-016: Press Release Notes [Administrative Services]

Healthcare SOPs - Ambulance Services
SOP-AS-01-001 : Services offered by Ambulance [Ambulance Services]
SOP-AS-02-002 : Ambulance Informing Procedures [Ambulance Services]
SOP-AS-03-003 : Roles and Responsibilities of Driver [Ambulance Services]
SOP-AS-04-004 : Roles and Responsibilities of Ambulance Paramedic [Ambulance Services]
SOP-AS-05-005 : Roles and Responsibilities of Transport Section [Ambulance Services]
SOP-AS-06-006 : Ambulance Inventory – Basic Medical Items [Ambulance Services]
SOP-AS-07-007 : Ambulance Inventory – Special Stretcher Trolley [Ambulance Services]
SOP-AS-08-008 : Ambulance Log Book Format [Ambulance Services]

Healthcare SOPs - Anesthesia Services
SOP-AN-01-001 : Services offered by department of Anesthesiology [Anesthesia Services]
SOP-AN-02-002 : Procedures performed by Anesthetist [Anesthesia Services]
SOP-AN-03-003 : Anesthesia Record [Anesthesia Services]
SOP-AN-04-004 : PAC and Operation Notes [Anesthesia Services]
SOP-AN-05-005 : Consent Form for Operative / Special Procedure [Anesthesia Services]

Healthcare SOPs - Blood Bank Services
SOP-BB-01-001 : Facilities and Functions of Blood Bank [Blood Bank Services]
SOP-BB-02-002 : Services offered by Blood bank [Blood Bank Services]
SOP-BB-03-003 : Procedures to be followed in Blood bank [Blood Bank Services]
SOP-BB-04-004 : Donor Card [Blood Bank Services]
SOP-BB-05-005 : Donor Register [Blood Bank Services]
SOP-BB-06-006 : Record Register- Blood Component [Blood Bank Services]
SOP-BB-07-007 : Record Register- Outside Blood [Blood Bank Services]
SOP-BB-08-008 : Laboratory tests on Donor's Blood [Blood Bank Services]
SOP-BB-09-009 : Blood Requisition Form [Blood Bank Services]
SOP-BB-10-010 : Laboratory Tests on Recipient Blood [Blood Bank Services]
SOP-BB-11-011 : Compatibility Record [Blood Bank Services]
SOP-BB-12-012 : Issue Register [Blood Bank Services]
SOP-BB-13-013 : Adverse Reaction Report Register [Blood Bank Services]
SOP-BB-14-014 : Quality Assurance Records [Blood Bank Services]
SOP-BB-15-015 : Daily Assessment Register [Blood Bank Services]
SOP-BB-16-016 : Blood Bank Register [Blood Bank Services]
SOP-BB-17-017 : Blood Cross- matching Report [Blood Bank Services]
SOP-BB-18-018 : Blood Requisition Form [Blood Bank Services]
SOP-BB-19-019 : Blood Return Form [Blood Bank Services]
SOP-BB-20-020 : Blood Component Register [Blood Bank Services]
SOP-BB-21-021 : Records of Blood and Components received from Outside Source [Blood Bank Services]
SOP-BB-22-022 : Record of Recipient [Blood Bank Services]
SOP-BB-23-023 : Issue Register [Blood Bank Services]
SOP-BB-24-024 : Report on adverse reactions and record of their investigation [Blood Bank Services]
SOP-BB-25-025 : Quality Assurance Records [Blood Bank Services]
SOP-BB-26-026 : Compliance – Local Govt. grant of licence application [Blood Bank Services]
SOP-BB-27-027 : Compliance – Renewal of license to operate a blood bank for preparation for sale or distribution of its components [Blood Bank Services]
SOP-BB-28-028 : Compliance – Certificate of renewal of license for manufacture of blood products [Blood Bank Services]
SOP-BB-29-029 : Certificate of approval to storage center for storage of whole human blood or its components [Blood Bank Services]

Healthcare SOPs - Central Sterile and Supply Department Services
SOP-CD-01-001 : Services and Functions of CSSD [CSSD]
SOP-CD-02-002 : CSSD Procedure [CSSD]
SOP-CD-03-003 : Roles and responsibilities of Technician [CSSD]
SOP-CD-04-004 : Roles and responsibilities of CSSD Technician [CSSD]
SOP-CD-05-005 : Register for material received and delivered [CSSD]
SOP-CD-06-006 : Stock register of equipments and furnishings [CSSD]
SOP-CD-07-007 : Stock register of consumables [CSSD]
SOP-CD-08-008 : Log Book / Card of each machine [CSSD]
SOP-CD-09-009 : Record register for each cycle of autoclaving [CSSD]
SOP-CD-10-010 : Working Register [CSSD]

Healthcare SOPs - Dietetic Services
SOP-DS-01-001 : Functions of Dietetic Services [Dietetic Services]
SOP-DS-02-002 : General Procedures & Policies [Dietetic Services]
SOP-DS-03-003 : Procedure for Canteen Operations [Dietetic Services]
SOP-DS-04-004 : Diet Chart: Anti-Obesity Diet Chart [Dietetic Services]
SOP-DS-05-005 : Calories Chart [Dietetic Services]
SOP-DS-06-006 : Diabetic Diet Chart [Dietetic Services]
SOP-DS-07-007 : Hepatic Diet Chart [Dietetic Services]
SOP-DS-08-008 : Lactose Free Diet Chart [Dietetic Services]
SOP-DS-09-009 : Low Cholesterol, Low Fat, High Fiber Diet Chart [Dietetic Services]
SOP-DS-10-010 : Low Protein [Dietetic Services]
SOP-DS-11-011 : General Diet Recommendations for Diabetic and Hypertensive Patients [Dietetic Services]
SOP-DS-12-012 : Roles and Responsibilities of Dietitian [Dietetic Services]
SOP-DS-13-013 : Patient's Inquiry Proforma [Dietetic Services]
SOP-DS-14-014 : Diet Requisition Form [Dietetic Services]
SOP-DS-15-015 : Format for Agreement, if Outsourced [Dietetic Services]

Healthcare SOPs - Emergency / Casualty
SOP-EC-01-001 : Grooming Standards of Emergency Staff [Emergency / Casualty]
SOP-EC-02-002 : Emergency Handling Procedure [Emergency / Casualty]
SOP-EC-03-003 : Handling a dead body [Emergency / Casualty]
SOP-EC-04-004: Miscellaneous activity handling [Emergency / Casualty]
SOP-EC-05-005 : Handling blood and body secretions of patients Spills [Emergency / Casualty]
SOP-EC-06-006 : Checklist of minimum basic medicines required in Emergency Department [Emergency / Casualty]
SOP-EC-07-007 : Instrument sets requirement in Emergency Department [Emergency / Casualty]
SOP-EC-08-008 : Roles and Responsibilities of Nursing Staff [Emergency / Casualty]
SOP-EC-09-009 : Roles and Responsibilities of Medical Officer, Emergency [Emergency / Casualty]
SOP-EC-10-010 : Emergency Record Register [Emergency / Casualty]
SOP-EC-11-011 : Police Information Book [Emergency / Casualty]
SOP-EC-12-012 : Injury Register [Emergency / Casualty]
SOP-EC-13-013 : Death Certificate Book [Emergency / Casualty]
SOP-EC-14-014 : Medical Certificate Book [Emergency / Casualty]
SOP-EC-15-015 : Pt. Treatment File [Emergency / Casualty]
SOP-EC-16-016 : Patient Reference Forms [Emergency / Casualty]
SOP-EC-17-017 : Investigation Requisition Form [Emergency / Casualty]

Healthcare SOPs - Finance Department
SOP-FN-01-001 : Billing Procedures Policies [Finance Department] 
SOP-FN-02-002 : Collection Policies [Finance Department] 
SOP-FN-03-003 : Invoice Review & Processing [Finance Department] 
SOP-FN-04-004 : Cash Flow : Late Payment Policy [Finance Department] 
SOP-FN-05-005 : Invoice Review & Processing [Finance Department] 
SOP-FN-06-006 : Running Regular Financial Reports [Finance Department] 
SOP-FN-07-007 : Vendor Management & Co-ordination [Finance Department] 
SOP-FN-08-008 : Vendor / Distributor Record Keeping [Finance Department] 
SOP-FN-09-009 : Inventory Management [Finance Department] 
SOP-FN-10-010 : Annual Budgeting [Finance Department] 
SOP-FN-11-011 : Tracking Credit Card Auto-Payments [Finance Department] 

Healthcare SOPs - Generator Services
SOP-GS-01-001 : Services and Functions of Generator upkeep group [Generator Services]
SOP-GS-02-002 : Generator Services Operating Procedure [Generator Services]
SOP-GS-03-003 : Roles and responsibilities of Electrician [Generator Services]
SOP-GS-04-004 : Generator Log Book [Generator Services]
SOP-GS-05-005 : Diesel /Oil Stock Register [Generator Services]

Healthcare SOPs - Hospital Issuing Certificates
SOP-HC-01-001 : Procedure to issue Medical Certificate for Leave and Fitness [Hospital Issuing Certificates]
SOP-HC-02-002 : Procedure to issue Medical Insurance for Patients [Hospital Issuing Certificates]
SOP-HC-03-003 : Procedure for issue of experience certificate [Hospital Issuing Certificates]
SOP-HC-04-004 : Procedure for issue of Death Certificates [Hospital Issuing Certificates]
SOP-HC-05-005 : Procedure for issue of Birth Certificate [Hospital Issuing Certificates]

Healthcare SOPs - House Keeping Services
SOP-HK-01-001 : Functions of Housekeeping Department [House Keeping Services]
SOP-HK-02-002 : Procedures involved in Housekeeping[House Keeping Services]
SOP-HK-03-003 : Roles and Responsibilities of Sanitary Technician[House Keeping Services]
SOP-HK-04-004 : Roles and Responsibilities of Housekeeper[House Keeping Services]
SOP-HK-05-005 : Roles and Responsibilities of Sweeper[House Keeping Services]
SOP-HK-06-006 : Agreement – Format for Outsourced Housekeeping Services[House Keeping Services]
SOP-HK-07-007 : Roster Format for Housekeeping Staff[House Keeping Services]

Healthcare SOPs - HR
SOP-HR-01-001 : Functions and Services offered by HR Department [HR]
SOP-HR-02-002 : Policies and Procedures to be adopted by HR Department [HR]
SOP-HR-03-003 : Employee hiring process [HR]
SOP-HR-04-004 : New Employee Orientation [HR]
SOP-HR-05-005 : Employee Personal File [HR]
SOP-HR-06-006 : Employee Suggestion Scheme [HR]
SOP-HR-07-007 : Salary Processing and Disbursement [HR]
SOP-HR-08-008 : Provident Fund [HR]
SOP-HR-09-009 : ESI [HR]
SOP-HR-10-010 : Employee Benefits [HR]
SOP-HR-11-011 : Attendance Tracking [HR]
SOP-HR-12-012 : Leave Management [HR]
SOP-HR-13-013 : Organisation Code of Conduct [HR]
SOP-HR-14-014 : Performance Appraisal, Increment & Promotion [HR]
SOP-HR-15-015 : Grooming Standards [HR]
SOP-HR-16-016 : Healthy & Safety [HR]
SOP-HR-17-017 : List of employees [HR]
SOP-HR-18-018 : Procedure for lay-offs [HR]
SOP-HR-19-019 : Interaction with patients, doctors and management [HR]
SOP-HR-20-020 : List of employees [HR]
SOP-HR-21-021 : Asset Register [HR]
SOP-HR-22-022: Disciplinary Proceedings [HR]
SOP-HR-23-023 : IT, E-mail & Social Media Policy [HR]
SOP-HR-24-024 : Transfer Policy [HR]
SOP-HR-25-025 : Grooming Standards [HR]

Healthcare SOPs - Human Resources Department
SOP-HR-01-001 : Hiring Process [Human Resources Department]
SOP-HR-02-002 : Outsourcing Process [Human Resources Department]
SOP-HR-03-003 : Employee On-board Orientation [Human Resources Department]
SOP-HR-04-004 : Roles of responsibilities of Front Office Executive [Human Resources Department]
SOP-HR-05-005 : Roles of responsibilities of Service Manager [Human Resources Department]
SOP-HR-06-006 : Roles of responsibilities of Technician [Human Resources Department]
SOP-HR-07-007 : Honesty, Integrity and Teamwork Anthem [Human Resources Department]
SOP-HR-08-008 : Annual Performance Review [Human Resources Department]
SOP-HR-09-009 : Procedure for Lay-offs and Downsizing [Human Resources Department]
SOP-HR-10-010 : Time Sheet Submission and Approval Process [Human Resources Department]
SOP-HR-11-011 : Employee Benefits [Human Resources Department]
SOP-HR-12-012: Travel Policies [Human Resources Department]

Healthcare SOPs - Imaging Department
SOP-ID-01-001 : Functions and Services of Imaging Department [Imaging Department]
SOP-ID-02-002 : Procedures to be adopted by Imaging Department [Imaging Department]
SOP-ID-03-003 : Roles and responsibilities of Radiographer [Imaging Department]
SOP-ID-04-004 : Stock Register [Imaging Department]
SOP-ID-05-005 : Equipment Log Book [Imaging Department]
SOP-ID-06-006 : X-Ray Envelope [Imaging Department]
SOP-ID-07-007 : X-Ray Requisition Slip [Imaging Department]
SOP-ID-08-008 : X-Ray Record Register [Imaging Department]
SOP-ID-09-009 : CT Record Register [Imaging Department]

Healthcare SOPs - Immunisation Services
SOP-IM-01-001 : Functions and Services [Immunisation Services]
SOP-IM-02-002 : Policies [Immunisation Services]
SOP-IM-03-003 : Immunisation Schedules [Immunisation Services]
SOP-IM-04-004 : Procedures to be adopted by Immunisation Department [Immunisation Services]
SOP-IM-05-005 : Immunisation Record Register [Immunisation Services]
SOP-IM-06-006 : Immunisation Card / Booklet [Immunisation Services]
SOP-IM-07-007 : Birth Record [Immunisation Services]

Healthcare SOPs - In-Patient Department (IPD) Services
SOP-IP-01-001 : Grooming Standards [IPD]
SOP-IP-02-002 : General Procedures [IPD]
SOP-IP-03-003 : Admission Procedure [IPD]
SOP-IP-04-004 : Discharge Procedure [IPD]
SOP-IP-05-005 : Ward Transfer Procedure [IPD]
SOP-IP-06-006 : List of Important Instrument Sets [IPD]
SOP-IP-07-007 : Infectious and Isolation Policies [IPD]
SOP-IP-08-008 : Infection Control Policies [IPD]
SOP-IP-09-009 : Roles and responsibilities of Nursing Staff [IPD]
SOP-IP-10-010 : Roles and Responsibilities of Resident Medical Officer [IPD]
SOP-IP-11-011 : Duties and responsibilities of Ward Assistants [IPD]
SOP-IP-12-012 : Maintaining Patient File with Case papers [IPD]
SOP-IP-13-013 : Nurses Report Book [IPD]
SOP-IP-14-014 : Ward Inventory Book / Sheet [IPD]
SOP-IP-15-015 : Emergency Medicines Stock Register [IPD]
SOP-IP-16-016 : Patient Case Sheet Papers [IPD]
SOP-IP-17-017 : Patient File Folder [IPD]
SOP-IP-18-018 : Face Sheet / Admission Discharge Summary [IPD]
SOP-IP-19-019 : Patient Consent Form [IPD]
SOP-IP-20-020 : Patient Treatment Sheet [IPD]
SOP-IP-21-021 : Doctor's Oder Sheet [IPD]
SOP-IP-22-022 : Patient Temperature Chart Maintenance [IPD]
SOP-IP-23-023 : Input – Output Chart [IPD]
SOP-IP-24-024 : Certificate for Admission [IPD]
SOP-IP-25-025 : Referral Sheet [IPD]
SOP-IP-26-026 : Charge- Slip- Indoor Patient [IPD]
SOP-IP-27-027 : Operation Theater Charge Sheet for Procedure [IPD]
SOP-IP-28-028 : Operation Theater Charge Sheet for Medicines / Drugs [IPD]
SOP-IP-29-029 : Patient Visit Record –Doctor [IPD]
SOP-IP-30-030 : Post Acute Care & Operation Notes [IPD]
SOP-IP-31-031 : Nurses Notes / Vital Sign [IPD]
SOP-IP-32-032 : Blood Requisition Form [IPD]
SOP-IP-33-033 : Discharge Booklet [IPD]
SOP-IP-34-034 : Investigation Record Sheet [IPD]
SOP-IP-35-035 : Subsidy Application- For the underprivileged [IPD]

Healthcare SOPs - Laboratory Services
SOP-LS-01-001 : Services and Functions of Lab services [Laboratory Services]
SOP-LS-02-002 : Procedures to be adopted in Lab [Laboratory Services]
SOP-LS-03-003 : Roles and responsibilities of Laboratory Technician [Laboratory Services]
SOP-LS-04-004 : Report and Lab Record [Laboratory Services]
SOP-LS-05-005 : Stock Register of non-consumables and consumables [Laboratory Services]
SOP-LS-06-006 : Investigations Requisition Slip [Laboratory Services]

Healthcare SOPs - Laundry and Linen Services
SOP-LL-01-001 : Functions of laundry & linen services [Laundry and Linen Services]
SOP-LL-02-002 : Services offered by the laundry & linen services [Laundry and Linen Services]
SOP-LL-03-003 : Procedures involved in laundry & linen services [Laundry and Linen Services]
SOP-LL-04-004 : Assessing Missing and Torn Linen [Laundry and Linen Services]
SOP-LL-05-005 : Roles and Responsibilities of Linen Keeper [Laundry and Linen Services]
SOP-LL-06-006 : Agreement : Format for Outsourced Laundry Agency [Laundry and Linen Services]
SOP-LL-07-007 : Dhobi's Book [Laundry and Linen Services]
SOP-LL-08-008 : Log Card for Laundry Machines [Laundry and Linen Services]
SOP-LL-09-009 : Stock Register [Laundry and Linen Services]

Healthcare SOPs - Medical Records Department (MRD)
SOP-MR-01-001 : Services and Functions of MRD [MRD]
SOP-MR-02-002 : MR Operating Procedure [MRD]
SOP-MR-03-003 : Roles and responsibilities of Medical Records Officer [MRD]
SOP-MR-04-004 : MRD Records Register [MRD]
SOP-MR-05-005 : Birth Record Register [MRD]
SOP-MR-06-006 : Death Record Register [MRD]
SOP-MR-07-007 : Report to Municipal Authorities [MRD]

Healthcare SOPs - Medico – Legal Services
SOP-ML-01-001 : Scope of Legal services team [Medico – Legal Services]
SOP-ML-02-002 : Procedures to be followed [Medico – Legal Services]
SOP-ML-03-003 : Minimum requirements for Case Sheet /Record [Medico – Legal Services]
SOP-ML-04-004 : Roles and Responsibilities of Paramedical Staff [Medico – Legal Services]
SOP-ML-05-005 : Medical records [Medico – Legal Services]

Healthcare SOPs - Nursing Services
SOP-NS-01-001 : Grooming Standards [Nursing Services]
SOP-NS-02-002 : Functions of Nursing Services [Nursing Services]
SOP-NS-03-003 : Admission of Patient [Nursing Services]
SOP-NS-04-004 : Discharge of Patient [Nursing Services]
SOP-NS-05-005 : Room preparation after Death / Discharge [Nursing Services]
SOP-NS-06-006 : Nursing Care of the Patient [Nursing Services]
SOP-NS-07-007 : Intra- department Transfer [Nursing Services]
SOP-NS-08-008 : Medicine / Drugs Procedure [Nursing Services]
SOP-NS-09-009 : Arranging of Blood [Nursing Services]
SOP-NS-10-010 : Investigations [Nursing Services]
SOP-NS-11-011 : Pre-operative Care of patient [Nursing Services]
SOP-NS-12-012 : Post-operative Care of patient [Nursing Services]
SOP-NS-13-013 : Roles & Responsibilities of Nursing [Nursing Services]
SOP-NS-14-014 : Roles & Responsibilities of Nursing Supervisor [Nursing Services]
SOP-NS-15-015 : Roles & Responsibilities of Ward In-charge / Sister [Nursing Services]
SOP-NS-16-016 : Roles & Responsibilities of Staff Nurse: General [Nursing Services]
SOP-NS-17-017 : Roles & Responsibilities of Staff Nurse: Technical [Nursing Services]
SOP-NS-18-018 : Roles & Responsibilities of Staff Nurse: ICU Patients [Nursing Services]
SOP-NS-19-019 : Roles & Responsibilities of Sister Tutor [Nursing Services]
SOP-NS-20-020 : Hostel Rules for Nurses [Nursing Services]
SOP-NS-21-021 : Policies: Routine Medication Times [Nursing Services]
SOP-NS-22-022 : Policies: Parental Therapy [Nursing Services]
SOP-NS-23-023 : Nurses – Contractual Agreement [Nursing Services]
SOP-NS-24-024 : Nurses – Bond [Nursing Services]
SOP-NS-25-025 : Nurses Night Register [Nursing Services]
SOP-NS-26-026 : Stock Register [Nursing Services]
SOP-NS-27-027 : Medicines and Consumables Stock Register [Nursing Services]
SOP-NS-28-028 : Patient Case Sheet Papers [Nursing Services]
SOP-NS-29-029 : Nursing Roster Format [Nursing Services]

Healthcare SOPs - Operation Theater Services
SOP-OT-01-001 : Services offered by Operation Theater [Operation Theater Services]
SOP-OT-02-002 : Policies to be adhered the Operation Theater [Operation Theater Services]
SOP-OT-03-003 : Operation Theater Procedure [Operation Theater Services]
SOP-OT-04-004 : Roles and responsibilities of In-Charge Operation Theater (O.T.) [Operation Theater Services]
SOP-OT-05-005 : Roles and responsibilities of O.T. Technician [Operation Theater Services]
SOP-OT-06-006 : OT Register [Operation Theater Services]
SOP-OT-07-007 : Non-consumable Stock Register [Operation Theater Services]
SOP-OT-08-008 : Consumable Stock Register [Operation Theater Services]
SOP-OT-09-009 : PAC & Operation Notes [Operation Theater Services]
SOP-OT-10-010 : Anesthesia Record [Operation Theater Services]
SOP-OT-11-011 : OT Charge Slip [Operation Theater Services]
SOP-OT-12-012 : OT Drug Charge Slip [Operation Theater Services]
SOP-OT-13-013 : Operation List Proforma [Operation Theater Services]
SOP-OT-14-014 : Blood Requisition Form [Operation Theater Services]

Healthcare SOPs - Out Patient Department (OPD) Services
SOP-OP-01-001 : Special Duties performed by OPD Staff [OPD]
SOP-OP-02-002 : Grooming Standards [OPD]
SOP-OP-03-003 : Facility requirements at OPD [OPD]
SOP-OP-04-004 : OPD Registers [OPD]
SOP-OP-05-005 : Treatment Register [OPD]
SOP-OP-06-006 : OPD Slip [OPD]
SOP-OP-07-007 : Prescription Slip [OPD]
SOP-OP-08-008: Investigation Requisitions [OPD]
SOP-OP-09-009 : Referral Slips [OPD]
SOP-OP-10-010 : Receipt Book [OPD]
SOP-OP-11-011 : Appointment Card [OPD]
SOP-OP-12-012 : Immunization Card [OPD]
SOP-OP-13-013 : Cardiac Clinic Record [OPD]
SOP-OP-14-014 : Eye Examination Form [OPD]

Healthcare SOPs - Patient Care
SOP-PC-01-001 : Emergency Department [Patient Care]
SOP-PC-02-002 : Reception and Treatment of Patient in ER [Patient Care]
SOP-PC-03-003 : Process Flow for Medical Patients in E.R. [Patient Care]
SOP-PC-04 -004: Process Flow for Surgical Patients in E.R. [Patient Care]
SOP-PC-05-005 : Intensive Care Unit [Patient Care]
SOP-PC-06-006 : In-Door Patient Care [Patient Care]
SOP-PC-07-007 : Out Patient Department [Patient Care]
SOP-PC-08-008 : Procedure Room [Patient Care]
SOP-PC-09-009 : Endoscopy Room / Electrocardiography [Patient Care]
SOP-PC-10-010 : Pathology Reception [Patient Care]
SOP-PC-11-011 : Radiology Department [Patient Care]
SOP-PC-12-012 : Ultrasound and Doppler Examination [Patient Care]
SOP-PC-13-013 : Cleaning and Washing [Patient Care]

Healthcare SOPs - Physiotherapy and Rehabilitation Services
SOP-PR-01-001 : Functions and Services [Physiotherapy and Rehabilitation Services]
SOP-PR-02-002 : Procedures to be adopted by Physiotherapy & Rehabilitation Services [Physiotherapy and Rehabilitation Services]
SOP-PR-03-003 : Roles and responsibilities of Physiotherapist [Physiotherapy and Rehabilitation Services]
SOP-PR-04-004 : Record of treatment [Physiotherapy and Rehabilitation Services]
SOP-PR-05-005 : Stock Register, Consumables and Non-Consumables [Physiotherapy and Rehabilitation Services]
SOP-PR-06-006 : Format Agreement [Physiotherapy and Rehabilitation Services]

Healthcare SOPs - Prevention and Control of Infection
SOP-PR-01-001 : Occupational Health Risk [Prevention and Control of Infection]
SOP-PR-02-002 : Barrier Precautions for Students [Prevention and Control of Infection]
SOP-PR-03-003 : Healthy Behaviors Adaptation for Prevention and [Prevention and Control of Infection]
SOP-PR-04-004 : Control of Hepatitis [Prevention and Control of Infection]
SOP-PR-05-005 : SOP's for Injection Safety, Device Control and Hospital Waste Management [Prevention and Control of Infection]
SOP-PR-06-006 : Waste Disposal Policy [Prevention and Control of Infection]

Healthcare SOPs - Reception Services
SOP-RS-01-001 : Receptionist Grooming standards [Reception Services]
SOP-RS-02-002 : Answering Visitor Queries [Reception Services]
SOP-RS-03-003 : Registering Out Patient Department Patients [Reception Services]
SOP-RS-04-004 : Handling EPBAX [Reception Services]
SOP-RS-05-005 : Fees collection pertaining to registration, fees for various Out Patient Department investigation / Procedures [Reception Services]
SOP-RS-06-006 : Advance collection from patients getting admitted. [Reception Services]
SOP-RS-07-007 : Attendant Pass [Reception Services]
SOP-RS-08-008 : Appointment Card [Reception Services]
SOP-RS-09-009 : Admission – Discharge Register [Reception Services]
SOP-RS-10-010 : Doctor's Attendance Register [Reception Services]
SOP-RS-11-011 : Maintenance Log Book [Reception Services]
SOP-RS-12-012 : Dispatch Register [Reception Services]
SOP-RS-13-013 : Medical Certificate Book [Reception Services]
SOP-RS-14-014 : Death Certificate Book [Reception Services]
SOP-RS-15-015 : Daily Report [Reception Services]
SOP-RS-16-016 : Patient Suggestion/ Feedback Letter [Reception Services]

Healthcare SOPs - Security Services
SOP-SS-01-001 : Functions and Services of Security Department [Security Services]
SOP-SS-02-002 : Procedures to be adopted by Security Department [Security Services]
SOP-SS-03-003 : Roles and responsibilities of Guards [Security Services]
SOP-SS-04-004 : Roles and responsibilities of Security Officer [Security Services]
SOP-SS-05-005 : Roles and responsibilities of Hospital Fire Officer [Security Services]
SOP-SS-06-006 : Fire Orders and Precautions against outbreak of Fire [Security Services]
SOP-SS-07-007 : Attendant Pass [Security Services]
SOP-SS-08-008 : Format for Security Agreement [Security Services]

Healthcare SOPs - Stores and Materials Management
SOP-MS-01-001 : Functions and Services [Stores and Materials Management]
SOP-MS-02-002 : Procedures to be adopted by Stores [Stores and Materials Management]
SOP-MS-03-003 : Roles and responsibilities of In-charge Storekeeper [Stores and Materials Management]
SOP-MS-04-004 : Demands Book [Stores and Materials Management]
SOP-MS-05 -005: Requisition Slip [Stores and Materials Management]
SOP-MS-06-006 : Requisition-cum-Issue Slip [Stores and Materials Management]
SOP-MS-07-007 : Bin Card [Stores and Materials Management]
SOP-MS-08-008 : Log Card [Stores and Materials Management]
SOP-MS-09-009 : Gate Pass [Stores and Materials Management]
SOP-MS-10-010 : Daily/ Weekly / Monthly Material Receipt Summary [Stores and Materials Management]
SOP-MS-11-011 : Material Inward Report [Stores and Materials Management]
SOP-MS-12-012 : Material Receipt Report [Stores and Materials Management]
SOP-MS-13-013 : Rate Comparison Sheet [Stores and Materials Management]
SOP-MS-14-014 : Purchase Order [Stores and Materials Management]
SOP-MS-15-015 : Stock Register [Stores and Materials Management]
SOP-MS-16-016 : Room Inventory [Stores and Materials Management]
SOP-MS-17-017 : Daily Material Outward Report [Stores and Materials Management]
SOP-MS-18-018 : Material Return Slip [Stores and Materials Management]
SOP-MS-19-019 : Stationery Inquiry Guidelines [Stores and Materials Management]
SOP-MS-20-020 : Vehicle Gate Pass [Stores and Materials Management]

For more details on Standard Operating Procedure (SOP) related services, please click here.

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