Customer Relationship Management (CRM)

Fhyzics is the channel partner of HubSpot, a state-of-the-art Customer Relationship Management software highly suitable for small and mid-sized businesses. Fhyzics does an end-to-end implementation of the software for your organisation.

Fhyzics Methodology:
Fhyzics team of consultants will conduct a requirements gathering session with the key stakeholders of your organisation to understand the organisational requirements and pain points in Sales and Customer Relationship Management (CRM)Based on these inputs, Fhyzics will design an approach plan which consists of the following. Fhyzics Methodology is to design a customised program for your organisation to address organisational development needs in Sales and Customer Relationship Management (CRM).

Program Objective | Program Curriculum | List of Participants | Duration of the Program | Training Methodology | Learning Outcomes | Assessment Criteria | Mapping Assessment to Performance Review | Program Cost

Who Should Attend?
VP-Sales, Sales Managers, Sales Executives, Business Development Executives, Sales Consultants etc.

Classroom Training | Roll Playing | Case Studies | Simulation | Videos

Program Coordinator:
Please contact Bharathi L at 900-305-9000 or email at

Based on the duration of the training program the number of assessments will be determined. In a typical program there will be a mid program assessment and a final assessment. The primary purpose of the assessment is to evaluate the knowledge gained by the participants and their ability to apply in practical scenarios. 

On successful completion of the program a certificate will be issued to the participants by Fhyzics Business Consultants Private Limited jointly signed by Principal Consultant, Fhyzics and Program Sponsor of client organisation.

Testimonials from Past Participants

Training Material and Program Designed By:
Mr.Venkadesh Narayanan is the Principal Consultant at Fhyzics Business Consultants Private Limited. He is a Mechanical Engineer and an MBA with over 20 years of experience in Consulting, Business Analysis and Process Improvement. Mr.Narayanan is a former member of Indian Civil Services [IRAS 2000 Batch] and served at Indian Railways, Larsen & Toubro – ECC, Siemens (USA), Euro-Pro LLC (USA) and Latex International (USA) prior to joining Fhyzics. He is also serving as President, Product Development and Management Association, PDMA-India, an Indian affiliate of PDMA, USA. LinkedIn

Mr.Venkadesh Narayanan has trained CEOs, CIOs, business analysts in over 300, IT and non-IT organizations across the world. He is also a member of several professional bodies and holds the below certifications:
Certified Business Analysis Professional™ (CBAP®)
PMI Professional in Business Analysis℠ (PMI-PBA®)
Certified Business Process Professional (CBPP®)
Certified Supply Chain Professional (CSCP)
Certified Professional for Requirements Engineering (CPRE-FL)
Certified Packaging Professional (CPP)
Certified in Six Sigma
Certified in Lean
Certified in Production and Inventory Management (CPIM-BSCM)
Certificate Course in Hospital Management (CCHM) 

Trainer Profile:
Mr.Ebinezar Paulraj is a Corporate Trainer with Fhyzics Business Consultants Pvt. Ltd. He has done his MBA from Bharathiyar University, Coimbatore. He has specialized in Strategic & Tactical Planning, Business Development, Marketing & Sales and Customer Relationship Management (CRM). He has close to 15 years of experience in Organizational Development, Corporate Training & Executive Coaching. He has conducted numerous training programs, in Sales and Customer Relationship Management (CRM) in more than 50 organizations. He has travelled extensively all over India to conduct training programs in organizations across diverse industries. He is an active member of Best Seller Club-The India Today Group.

Mr.Ebinezar has more than 20 years experience in setting up of sales offices, developing sales processes, design target and performance goals and implimenting customer relationship programs. He gained his vast experience while working for prestigious organisations such us Mahindra Holidays and Resorts, Ceasefire Industries Ltd and SBI Card.

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Contact Us

Fhyzics Business Consultants Pvt. Ltd.
No.34, Sigamani Nagar, 3rd Street
Madipakkam, Chennai, India 600091


For any questions, please complete the form alongside.