Automotive Standard Operating Procedure

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Automotive SOPs - Accounts
SOP-AC-001 : Role of Accounts  
SOP-AC-002 : Accounts Organizational Structure 
SOP-AC-003 : Accounting Metrics 
SOP-AC-004 : Salary Processing 
SOP-05-005 : Various Governing Acts 
SOP-AC-006 : Provident Fund 
SOP-AC-007 : Employee State Insurance 
SOP-AC-008 : Insurance Requirements 
SOP-AC-009 : Intellectual Property Rights 
SOP-AC-010 : Asset Management 
SOP-AC-011 : Cost Reduction Initiatives 
SOP-AC-012 : Service Tax Procedures 
SOP-AC-013 : TDS procedure 
SOP-AC-014 : Professional Tax 
SOP-AC-015 : Value Added Tax 
SOP-AC-016 : Luxury Tax 

Automotive SOPs - Batteries
SOP-BA-001 : Battery Filling & Maintenance Procedure
SOP-BA-002 : Battery Test Procedure – Load Test 
SOP-BA-003 : Cold Cranking Amps 

Automotive SOPs - Customer Service-Front Office Desk
SOP-CS-001 : Receptionist Tasks
SOP-CS-002 : Taking Working Orders 

Automotive SOPs - Human Resources
SOP-HR-001 : Hiring Process
SOP-HR-002 : Outsourcing Process 
SOP-HR-003 : Employee On-board Orientation 
SOP-HR-004 : Roles of responsibilities of Front Office Executive 
SOP-HR-005 : Roles of responsibilities of Service Manager 
SOP-HR-006 : Roles of responsibilities of Technician 
SOP-HR-007 : Honesty, Integrity and Teamwork Anthem 
SOP-HR-008 : Annual Performance Review 
SOP-HR-009 : Procedure for Lay-offs and Downsizing 
SOP-HR-010 : Time Sheet Submission and Approval Process 
SOP-HR-011 : Employee Benefits 
SOP-HR-012 : Travel Policies 

Automotive SOPs - Miscellaneous
SOP-MS-001 : Vehicle Tyre Inflation
SOP-MS-002 : Cold Start Procedure 
SOP-MS-003 : 220v Heaters 
SOP-MS-004 : Winterization of Vehicles 

Automotive SOPs - Sales & Marketing
SOP-SM-001 : The Sales and Marketing Organization
SOP-SM-002 : Sales and Marketing functions 
SOP-SM-003 : Terminologies in Sales and Marketing 
SOP-SM-004 : The Sales Process 
SOP-SM-005 : Negotiation Techniques 
SOP-SM-006 : Customer Relationship Management 
SOP-SM-007 : Effective Techniques in Sales 
SOP-SM-008 : Marketing Techniques 
SOP-SM-009 : Customer Service in Sales 
SOP-SM-010 : Credit Policy 
SOP-SM-011 : Booking Policy 
SOP-SM-012 : Cancellation Policy 
SOP-SM-013 : Discount Policy 

Automotive SOPs - Vehicle Maintenance Facility Work Order
SOP-VM-001 : Work Order Functions
SOP-VM-002 : Work Order Suggestions 
SOP-VM-003 : Test Drive 
SOP-VM-004 : Preventive Maintenance 
SOP-VM-005 : Service Calls 
SOP-VM-006 : General Assistants Daily Duties 

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