This program is designed for the professional service providers such as Doctors, Lawyers, Auditors, Consultants, Financial Advisers etc. The professional service space has seen a tremendous change in how they acquire and retain clients in the recent years. This change emanates from factors such as increased competition, appreciable knowledge of the customers and high expectation from customers. In the past, there was professional services and the clients were tied-up with some sort of loyalty, which is gradually getting eroded, hence retaining a client becomes tougher and tougher. This program introduces the participants to plethora of techniques on acquiring and retaining clients in this information age.
Program Date: Saturday, 18-November-2017
For more details about this program, please click here.